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Managed bugs and enhancements report thread (BUGS)     

IanT(MoneyAM) - 14 Feb 2008 07:40

This is the managed bugs and enhancements thread.

If you have any enhancements you would like to see on the site, or you have spotted a bug somewhere, please feel free to post here and we will investigate as necessary.

The postings to this thread will be cleared down on a regular basis. This will enable us and you to keep track of what is going on more easily.

Although this thread is monitored, should you have an issue that requires immediate attention, please e mail support@moneyam.com

indushah - 27 Feb 2018 13:54 - 2 of 142

Same here as with DC & still continuing Becca.

cowshapedfish - 27 Feb 2018 13:54 - 3 of 142

No, it's still happening for me, each time I refresh Stockwatch

dreamcatcher - 27 Feb 2018 13:57 - 4 of 142

indushah - Please I am talking some sense :-)) Locks the page up, until you close the programme.

Rebecca MoneyAM - 27 Feb 2018 13:58 - 5 of 142

indushah/cowshapedfish - okay we will have another look.

Please accept my apologies, maybe I have posted too soon and the correction is still being rolled out.

Thanks,

Becca

dreamcatcher - 27 Feb 2018 14:27 - 6 of 142

Thumbs up. :-))

midknight - 27 Feb 2018 15:27 - 7 of 142

It's vamoosed. Good riddance, Shares Mag or Mug.

Thanks Becca.

kimoldfield - 27 Feb 2018 15:47 - 8 of 142

Hi Becca,

I usually have 2 or 3 Level 2 pop-out windows open for the day, lately they have stopped working even though there is a green "connected" in the top left hand corner (which switches to a red "not connected" then back again regularly). Stockwatch Level 2 is not affected in this way. Is there a timer on a pop-out?

cowshapedfish - 27 Feb 2018 18:10 - 9 of 142

sorted..thks Becca..

sorry for the groans

Rebecca MoneyAM - 28 Feb 2018 07:43 - 10 of 142

kimoldfield - sounds odd, think we will need to investigate further! Please can you email me (support@moneyam.com) with the device and browser you are using?

cowshapedfish - no problem, glad it is working correctly now.

Thanks,

Becca

kimoldfield - 28 Feb 2018 07:56 - 11 of 142

Thanks Becca, email sent.

ExecLine - 28 Feb 2018 11:41 - 12 of 142

More "Wait for 1 minute (which is a lie because its going to be over 30 minutes or even never) before you can actually log in" rubbish when trying to enter the site last evening.

When is this utterly daft log in problem going to be sorted?

indushah - 28 Feb 2018 12:32 - 13 of 142

Had the same log-in issue last evening Becca & just had to give up. Should be thankful it wasn't an issue again this morning .

Indu

greekman - 28 Feb 2018 15:29 - 14 of 142

Hi Becca,

Yet again a RNS for Arsenal Holdings has come up as a RNS for AFC Energy.

This is often occurring, then stops for a while then occurs again.
Whilst I appreciate you have said several weeks ago as Ian did before that it is being looked into, it still happens.

If it can not be fixed please could someone say so instead of 'it is being looked into' then no one ever gets back to me regarding this. Its almost as bad as being ignored.

Greek

J121212 - 28 Feb 2018 18:33 - 15 of 142

Login problems persist

cowshapedfish - 01 Mar 2018 11:20 - 16 of 142

Stockwatch down

cheers

edit - back up again

thanks

Rebecca MoneyAM - 01 Mar 2018 11:34 - 17 of 142

What time did you get the login problem in the evening? We can have a look at the logs.

greekman - I have to forward this on, it's not dealt with in house so it's a lot harder for me to give a proper update. I'll see if I can get an update for you.

Thanks

Becca

greekman - 01 Mar 2018 11:50 - 18 of 142

Thanks Becca,

Appreciate it is not an in house problem and probably cant be fixed as both companies have the same EPIC. As long as I know it is OK.

Bullshare - 01 Mar 2018 12:24 - 19 of 142

greekman; You are right it can't be fixed sadly. The RNS system does not differentiate between EPIC codes on different exchanges. We have talked to the RNS providers and there is nothing they can do.

ExecLine - 01 Mar 2018 13:18 - 20 of 142

Quite clearly, the least important (ie. smallest Mkt Cap) or alternatively, the 'youngest' of the two companies concerned, should change its EPIC.

This helps the two lots of shareholders concerned, and is respectful to the problem which shouldn't have arisen in the first place. Exchanges should concern themselves with this type of potential problem and be respectful of EPICs on other exchanges. Problem is then sorted.

greekman - 01 Mar 2018 13:19 - 21 of 142

OK Bullshare,

Appreciated and thanks both for trying.

Greek.
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