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Managed bugs and enhancements report thread (BUGS)     

IanT(MoneyAM) - 14 Feb 2008 07:40

This is the managed bugs and enhancements thread.

If you have any enhancements you would like to see on the site, or you have spotted a bug somewhere, please feel free to post here and we will investigate as necessary.

The postings to this thread will be cleared down on a regular basis. This will enable us and you to keep track of what is going on more easily.

Although this thread is monitored, should you have an issue that requires immediate attention, please e mail support@moneyam.com

Becca MoneyAM - 30 Nov 2016 14:00 - 2 of 241

dell/sim1 - there was some slow loading for a minute or so but this was cleared very quickly so I'm sorry if you were affected.

Thanks,

Becca

greekman - 30 Nov 2016 17:29 - 3 of 241

Hi Becca,

Yet again my Stockwatch is different to my portfolio.

Stockwatch has AFC at close price of 19.50p, .88p down, whilst my portfolio has AFC at 21.00p, .62p up. The stockwatch closing price is correct, the portfolio one is wrong

I know I continue to mention this, but it's been going on for years now and all I get is continuing promises that 'it will be looked into' and I will be updated on progress, which if I don't ask, I am never updated.

What's the point in having a portfolio with Moneyam if it often does not correspond with Stockwatch.

If it's not going to be fixed, or can't be fixed, just say so.

mentor - 30 Nov 2016 17:42 - 4 of 241

Becca

Investors room, has been slow on opening and still is

dell314 - 30 Nov 2016 20:28 - 5 of 241

//Becca MoneyAM Nov 2016 14:00 - 165 of 167

dell/sim1 - there was some slow loading for a minute or so but this was cleared very quickly so I'm sorry if you were affected.

Thanks,

Becca//

It was more than just 'slow loading'! Some pages wouldn't load at all yesterday afternoon and 'DownforEveryoneOrJustMe' showed the homepage Moneyam.com as down for everyone.

skinny - 01 Dec 2016 03:44 - 6 of 241

Pages still slow to load.

Becca MoneyAM - 01 Dec 2016 08:37 - 7 of 241

mentor/skinny - okay we'll look at what's causing this.

dell314 - okay, that's very odd and I'm sorry about that!

greekman - I'll report this to George for you.

Thanks,

Becca

skinny - 01 Dec 2016 08:45 - 8 of 241

Rebecca - its taking @10 seconds to get into /out of a thread.

Any update on my Traders thread request?

Becca MoneyAM - 01 Dec 2016 09:20 - 9 of 241

Hi skinny, okay, I'm not having the same delay but we'll have a look now. I'm going to chat with George today about the Trader's Thread to see if we can get that option to edit for you.

Thanks,

Becca

driver - 01 Dec 2016 09:22 - 10 of 241

EUA is showing 12% down.
EUA hasn't moved this morning can you correct this please.

greekman - 01 Dec 2016 09:44 - 11 of 241

Becca,

thanks re the Stockwatch/Portfolio problem reporting it to George, but excuse my scepticism re it doing any good (re waiting years for it to be sorted).

When/if there is an update, can you at least inform me 'what the actual problem is'.

ExecLine - 01 Dec 2016 10:04 - 12 of 241

Greekman

I'll tell you what it is because it's obvious.

Actually, because it is so obvious, there's no need for me to tell you what it is, is there?

:-)

Becca MoneyAM - 01 Dec 2016 10:33 - 13 of 241

driver - okay I'll get that updated now.

greekman - of course, completely understand. I will let you know.

Thanks,

Becca

sim1 - 01 Dec 2016 12:01 - 14 of 241

Becca, Noon time, RBS, BARC reset for L2 please. Thanks

HARRYCAT - 01 Dec 2016 12:13 - 15 of 241

When doing a 'Thread Search' by searching with a Title keyword, the following message is displayed:
The www.moneyam.com page isn’t working
www.moneyam.com is currently unable to handle this request.

Becca MoneyAM - 01 Dec 2016 12:29 - 16 of 241

HARRYCAT - thanks for flagging, we'll have a look into it.

Thanks,

Becca

greekman - 01 Dec 2016 13:21 - 17 of 241

Tried to send an e-mail several times to a member via the MoneyAm site and each time it failed and I received the following message.
HTTP 500 error
That’s odd… the website can’t display this page
The site may be undergoing maintenance or could have a programming error.

optomistic - 01 Dec 2016 13:23 - 18 of 241

Greekman, I had that this morning...rebooted and the problem cleared.

greekman - 01 Dec 2016 13:33 - 19 of 241

Hi Optomist,

That's the first thing I did and also cleared my MoneyAm cookies, but thanks anyway.

Regards Greek

Becca MoneyAM - 01 Dec 2016 13:51 - 20 of 241

greekman - I'll report to George as I'm not sure what's causing that.

Thanks,

Becca

greekman - 01 Dec 2016 13:56 - 21 of 241

Thanks Becca,

If it helps, I just tried again, but still same Error message
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