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Managed bugs and enhancements report thread (BUGS)     

IanT(MoneyAM) - 14 Feb 2008 07:40

This is the managed bugs and enhancements thread.

If you have any enhancements you would like to see on the site, or you have spotted a bug somewhere, please feel free to post here and we will investigate as necessary.

The postings to this thread will be cleared down on a regular basis. This will enable us and you to keep track of what is going on more easily.

Although this thread is monitored, should you have an issue that requires immediate attention, please e mail support@moneyam.com

Rebecca MoneyAM - 24 Nov 2017 08:08 - 2 of 145

We are investigating connection issues urgently.

Thanks

Becca

Dynamite - 24 Nov 2017 08:24 - 3 of 145

So is this a BT only problem this morning or no service at £am at all??

Mega Bucks - 24 Nov 2017 08:26 - 4 of 145

Any updates on SW please ??

greekman - 24 Nov 2017 08:38 - 5 of 145

Am usually on a KCOM system, but today on a BT provider and all OK this morning. Not sure if that helps at all.

Bones - 24 Nov 2017 08:46 - 6 of 145

I have a Sky router but cannot connect to SW, trades, L2 etc this morning

may - 24 Nov 2017 09:08 - 7 of 145

Re-starting router has resoloved the issue - for now.

Rebecca MoneyAM - 24 Nov 2017 09:17 - 8 of 145

Dynamite - it is an ISP issue this morning, we have no issues locally but we are monitoring.

Bones - we are investigating to see if it is similar to BT issue.

Thanks,

Becca

cvbn - 24 Nov 2017 09:25 - 9 of 145

Been on to BT this morning but I'm not optimistic that any thing will be done. I asked him if anyone else had phoned in but he said I was the only one he was aware of. If we are to get anything done about this many of us need to phone BT.

George
I get the morning broker report from shares mag and the list didn't show either. Don't know if that is relevant

Bones - 24 Nov 2017 09:35 - 10 of 145

It seems to be fixed now. Thanks Becca!

jainsworth - 24 Nov 2017 09:37 - 11 of 145

If it helps, I find I can get the ST page if I use a wifi connection rather than my usual lan cable.

sim1 - 24 Nov 2017 09:41 - 12 of 145

I am using SKY and the problem persists.............

2 reboots ...

banjomick - 24 Nov 2017 09:45 - 13 of 145

Stockwatch working now

samon - 24 Nov 2017 09:47 - 14 of 145

from yesterday pm stockwatch now working (this morning too). .............had switched off computer and router many times to try and fix it----------last night it worked----------no idea why-computer and router completely off every night but that did not sort it in previous days.
Hope everyone soon manages to sort the prioblem. Thanks.

jainsworth - 24 Nov 2017 10:07 - 15 of 145

No longer working via wifi !!

However it will connect via a Mobile Hotspot.

Bones - 24 Nov 2017 10:33 - 16 of 145

Seems stuck again..

ExecLine - 24 Nov 2017 10:47 - 17 of 145

Try doing this:

1. Close all browsers.

2. Google your 'UserName' together with 'MoneyAM'.

3. Click on one of the search results as your specific method to enter the MoneyAM site.

4. Now, having entered the MoneyAM site, try to use StockWatch.

I am apt to think a lot of problems are to do with the fact, that half the site's URLs are:

www.moneyam.....


Half the site URLs are:

http://www.moneyam....

And the remaining half of the site''s URLs are:

https://www.moneyam....


IMHO, the success of whether you can get a good result with StockWatch might well be to do with how you actually enter the site to start with.

Not everyone enters the MoneyAM site via its Home Page. As many of you will know, if you don't do that, there are at least two distinctive methods of Logging In. This excludes any browser 'Bookmark' links an individual might use.

ExecLine - 24 Nov 2017 10:49 - 18 of 145

In other words, put the correct two halves together and make a hole.

Step into the hole.

Job done.

Bones - 24 Nov 2017 10:51 - 19 of 145

To be fair I usually don’t have a problem with it using my bookmark on my iPhone but today I am having issues.

sim1 - 24 Nov 2017 10:59 - 20 of 145

Only Some trades begins page works very intermittently, nothing else

sim1 - 24 Nov 2017 11:04 - 21 of 145

Rebooted again, SKY Internet, Stopped completely now
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